Privacy Policy 

ACHIEVEability 
Effective Date: October 13, 2026 

Our Commitment to Privacy 

ACHIEVEability (“ACHIEVEability,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. 

As a nonprofit organization dedicated to ending poverty for Philadelphia families, we recognize the importance of maintaining the trust of our donors, volunteers, program participants, community partners, and supporters. 

This Privacy Policy explains what information we may collect through our website, online donation platforms, events, communications, and other interactions; how we use that information; and the steps we take to protect it. 

By using our website or voluntarily providing personal information to ACHIEVEability, you acknowledge the practices described in this policy. 

I. INFORMATION WE COLLECT 

ACHIEVEability may collect personal information when you visit our website, make a donation, register for an event, sign up to volunteer, subscribe to communications, or otherwise engage with our organization. 

Depending on your interaction with ACHIEVEability, this information may include: 

Personal and Contact Information 

  • First and last name 

  • Email address 

  • Mailing address 

  • Telephone number 

  • Organizational affiliation 

  • Other information you voluntarily provide 

Donation and Transaction Information 

  • Donation amounts and dates 

  • Donation history 

  • Sponsorship and event registration information 

  • Payment transaction details 

  • Information necessary to process donations and provide charitable contribution acknowledgments 

Online financial transactions may be processed through secure third-party payment processors. ACHIEVEability does not require access to complete credit card numbers to maintain donation records. 

Website Usage Information 

When you visit our website, certain information may be collected automatically, including: 

  • IP address 

  • Browser type and version 

  • Operating system 

  • Referring website 

  • Pages visited and website interactions 

  • Date and time of website visits 

This information helps us understand how visitors use our website and identify opportunities to improve their experience. 

Communications Information 

If you subscribe to our email newsletter, opt in to text messaging, or otherwise request communications, we may collect your contact information and communication preferences. 

II. HOW WE USE YOUR INFORMATION 

ACHIEVEability uses the information we collect to support our charitable mission and organizational operations. 

These purposes may include: 

  • Processing donations and providing charitable contribution acknowledgments 

  • Communicating with donors, volunteers, sponsors, and community partners 

  • Sharing organizational news, program updates, and impact stories 

  • Providing information about fundraising campaigns, events, and volunteer opportunities 

  • Responding to inquiries and requests for information 

  • Managing event registrations and volunteer participation 

  • Maintaining accurate donor and supporter records 

  • Improving our website, communications, and services 

  • Meeting applicable legal, financial, and reporting requirements 

We may also use information to personalize communications based on an individual's previous engagement with ACHIEVEability. 

III. EMAIL AND TEXT MESSAGE COMMUNICATIONS 

ACHIEVEability may communicate with supporters through email and SMS text messaging. 

Email Communications 

Individuals who subscribe to our email communications may receive newsletters, organizational updates, fundraising appeals, event invitations, and information about opportunities to support ACHIEVEability. 

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our communications. 

SMS Text Messaging 

ACHIEVEability may offer text messaging services to facilitate charitable donations and share information about fundraising campaigns, events, and organizational activities. 

Individuals who opt in to receive text messages may receive communications related to these activities. 

  • Message frequency may vary. 

  • Message and data rates may apply. 

  • You may opt out at any time by replying STOP. 

  • For assistance, reply HELP. 

ACHIEVEability does not sell, rent, or share mobile phone numbers, SMS opt-in information, or text messaging consent with third parties or affiliates for their marketing or promotional purposes. 

Information may be shared with service providers solely as necessary to deliver text messaging services on our behalf, subject to appropriate confidentiality and data protection obligations. 

For additional information, please review our SMS Terms & Conditions. 

IV. INFORMATION SHARING AND THIRD-PARTY SERVICES 

ACHIEVEability does not sell or rent personal information to third parties for their independent marketing purposes. 

We may share limited personal information with trusted third-party service providers when necessary to support our operations. 

These services may include: 

  • Donation processing and payment platforms 

  • Donor management and constituent relationship management systems 

  • Email and text messaging providers 

  • Event registration and volunteer management platforms 

  • Website hosting and analytics providers 

  • Other vendors supporting organizational operations 

Third-party service providers are expected to use personal information only for the services they provide to ACHIEVEability and to maintain appropriate safeguards. 

We may also disclose information when required by law or when reasonably necessary to protect the rights, property, or safety of ACHIEVEability and others. 

V. WEBSITE LINKS AND THIRD-PARTY WEBSITES 

Our website may contain links to external websites, including social media platforms, donation processing services, community partners, and other organizations. 

These websites operate independently and may have their own privacy policies and terms of use. 

ACHIEVEability is not responsible for the privacy practices or content of third-party websites. We encourage visitors to review the privacy policies of any external websites they access. 

VI. COOKIES AND WEBSITE ANALYTICS 

ACHIEVEability's website may use cookies and similar technologies to improve website functionality, understand visitor activity, and enhance the user experience. 

Cookies are small data files stored on your device that help websites recognize visitors and remember certain preferences. 

Depending on the technologies used, cookies may help us: 

  • Understand website traffic and visitor behavior 

  • Improve website performance and functionality 

  • Remember visitor preferences 

  • Evaluate the effectiveness of outreach and communications 

You may adjust your browser settings to block or delete cookies. Please note that disabling certain cookies may affect website functionality. 

VII. DATA SECURITY 

ACHIEVEability takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. 

Access to personal information is limited to authorized personnel and service providers who require that information to perform their responsibilities. 

While we strive to maintain appropriate safeguards, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security. 

VIII. YOUR PRIVACY CHOICES 

ACHIEVEability respects your ability to control how you receive communications from our organization. 

You may: 

  • Unsubscribe from marketing emails using the link provided in our communications. 

  • Opt out of SMS text messages by replying STOP. 

  • Contact ACHIEVEability to request updates or corrections to your personal contact information. 

  • Contact us with questions or concerns regarding how your information is collected or used. 

We will respond to privacy-related requests in accordance with applicable laws and organizational policies. 

IX. DATA RETENTION 

ACHIEVEability retains personal information for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, maintain organizational records, comply with legal and financial obligations, and support our charitable activities. 

When personal information is no longer required, we take reasonable steps to securely delete or otherwise dispose of it, consistent with applicable requirements. 

X. CHILDREN'S PRIVACY 

ACHIEVEability is committed to protecting the privacy of children and young people. 

Our website and general fundraising communications are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through these channels without appropriate parental or guardian consent. 

Information collected in connection with youth and family programs may be subject to additional privacy protections, consent procedures, and organizational policies. 

XI. CHANGES TO THIS PRIVACY POLICY 

ACHIEVEability may update this Privacy Policy periodically to reflect changes in our operations, technology, legal requirements, or privacy practices. 

Any updates will be posted on this page with a revised effective date. 

We encourage visitors to review this policy periodically. 

XII. CONTACT US 

If you have questions about this Privacy Policy or how ACHIEVEability handles personal information, please contact: 

ACHIEVEability 
5901 Market Street, Suite 401, Philadelphia, PA 19139 
info@achieve-ability.org 
Website: achieveability.org